Microsoft Dynamics 365 is a SaaS-based suite of AI-driven ERP and CRM solutions that effortlessly connects your teams, processes, and data. This seamless integration helps you provide outstanding customer experiences and boosts your operational efficiency.
Dynamics 365 comprises sales, marketing, customer service, finance, human resources, and supply chain management, among others. Every solution within Dynamics 365 has various modules that work in tandem with each other to provide companies with a complete business management solution. So, to answer the question, what is Dynamics 365, you can call it a suite of applications that can digitally transform your operations.
But, do you actually need it? Let’s find out!
Formerly known as Dynamics NAV, Microsoft Dynamics 365 Business Central is an AI-powered business management solution tailored for startups or small to mid-sized businesses. It not only has the ability to manage internal business operations but also provides basic CRM features, making it an all-encompassing tool for growing businesses.
Dynamics 365 Business Central provides a comprehensive view of your business, delivering real-time insights on every operational aspect. It streamlines processes across departments such as finance, sales, inventory, manufacturing, project management, and more.
Microsoft Dynamics 365 Finance is a powerful cloud-based ERP solution to manage, maintain, and resolve complex financial issues of an organization. Microsoft has designed this tool so perfectly that it helps businesses grow while eliminating financial redundancies from the system.
Dynamics 365 Finance offers you:
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Advanced analytics and reporting
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Compliance with industry standards
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Invoicing and billing
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Cost Accounting
While Dynamics 365 for Finance isn't new, it's now standalone, offering focused finance management after separating from the broader Dynamics 365 Finance and Operations (earlier known as Dynamics AX).