Salesforce
At Voltrix Technology, we harness the full potential of Salesforce to help businesses build stronger customer relationships, drive smarter sales, and streamline operations. From CRM implementation to advanced automation and analytics, our certified Salesforce experts deliver customized solutions tailored to your goals. Whether you’re just starting with Salesforce or looking to scale, we ensure a seamless experience and measurable results.
Sales Cloud
Salesforce Sales Cloud is a powerful customer relationship management (CRM) platform designed to help sales teams manage leads, opportunities, and customer accounts more efficiently. It provides tools for tracking sales activities, automating workflows, forecasting revenue, and enhancing collaboration across teams. With real-time insights, AI-driven recommendations, and mobile access, Sales Cloud empowers organizations to accelerate their sales cycle, close more deals, and build lasting customer relationships.
Voltrix Technology optimizes your sales processes with Sales Cloud, enhancing your team’s ability to manage leads, track opportunities, and close deals efficiently. We implement tailored automation, real-time dashboards, and forecasting tools to improve sales productivity and decision-making. By customizing Sales Cloud to align with your specific sales workflows, we empower your team to drive revenue growth while maintaining strong customer relationships.
Service Cloud
Salesforce Service Cloud is a comprehensive customer service and support platform designed to help businesses deliver exceptional, personalized service across every channel. It enables service teams to manage customer cases, automate workflows, and provide real-time support via phone, email, chat, social media, and self-service portals. With AI-powered tools, knowledge bases, and case tracking, Service Cloud improves agent productivity, reduces resolution time, and enhances customer satisfaction—ensuring every interaction builds trust and loyalty.
With Service Cloud, Voltrix Technology helps you deliver exceptional customer service across multiple channels. We configure intelligent case management, automated workflows, and AI-powered chatbots to ensure fast, effective support. Our team sets up a comprehensive knowledge base and omnichannel solutions, improving the efficiency of your customer service team and enhancing customer satisfaction by providing timely, personalized support at scale.